LEADERSHIP STYLES
LEADERSHIP STYLES
The statement that a ‘good leader varies his/her style between
authoritarian to participative (autocratic to democratic, if you like)
depending on the task, the changing situation s/he encounters and changing
group that s/he has to lead’ sums up rather briefly, the way an effective
leader has to function. However, no effective leader ever consciously adopts a
style—it comes, and indeed it must come, naturally from within. Style
invariably is the reflection of the substance. It is the expression of the man
and the strength and balance of his “Universal Inner Structure of Effective Leaders”.
Rusi Modi while discussing leadership repeatedly emphasises “above all be yourself”.
Conceptually the changes in style which spread between the two
extremes is well depicted in the model evolved by R. Tannenbaum and W. Smidt
shown in Figure-1. It should be seen only as an illustration depicting the
range of options available.
Figure 1 : Leadership
Styles
In practical terms any change in style is merely an intuitive
variation in the mix of personal example, persuasion and compulsion. Personal
example is the most potent factor in the technique to inspire people to do what
they are expected to do. If a leader can work 12 to 14 hours a day then the message
gets across. Personal example in punctuality, integrity, honesty, frugality, courage,
persistence, initiative unselfish love of people, or whatever is infectious
with the Indian people. They try and live up to the standards of a leader. TO
DO YOURSELF what you expect your people to do is the secret of leading people.
There are people and there are times when persuasion is
necessary to motivate people to do what has to be done. When they understand
the circumstances, people do rise to the occasion and go through the most
irksome tasks. The long-term persuasion lies in the organizational culture (esprit
de corps) in which people take pride in doing anything to uphold the honour
and good name of the organization.
Compulsion by the way of punishing the few indolent, lazy or
resentful individuals who do not perform their share of work is also necessary
to maintain discipline. Also, to let people know unambiguously that the leader
is fair and just, but not tolerant of the incompetent, the crooked and
mischievous. There is an innate tendency among Indians to kill or retard an
organization with kindness. Inability to take appropriate action is rationalised
by arguments like pressures from the top, fear of litigation, trade union
agitation and so on. To a degree it is also due to a lack of moral courage.
Leadership in Indian
Context
More and more organizations in the country are reflecting the
diversity of Indian people. Executives and workers in organizations often hail
from different parts of the country, speak different languages, have different
customs and traditions, profess different religions and have different ethnic
origin. For a leader to be able to handle such groups of people, s/he must be
able to rise above his/her own narrow regional, religious, linguistic and
ethnic origin, and project, by convictions and actions, a true all-India
personality to be able to command, respect and loyalty of his team. There are two
essential requirements for succeeding in this goal.
First, a leader should have a good grasp and pride in the long
history and cultural ethos of India. Second, a leader should have rudimentary
knowledge of all religions of India and s/he should genuinely respect all
faiths.
Attributes of successful leader – Here are some attributes of successful leaders.
- Ambition
- Willingness to work hard
- Enthusiasm
- Enterprise
- Capacity to speak lucidly
- Astuteness
- Single-mindedness
- Ability to ‘stick to it’
- Willing to take risks
- Capacity for lucid writing
- Leadership
- Imagination
- Ability to take decisions
- Ability to spot opportunities
- Ability to administer efficiently
- Analytical ability
- Willingness to work long hours
- Ability to meet unpleasant situation
- Curiosity
- Understanding of others
- Open-mindedness
- Skill with numbers
- Ability to adopt quickly to change
- Capacity for abstract thought
- Integrity
Developing appropriate leadership is one of the most important
elements in the implementation of a strategy. This is important because leaders
are key organic elements who help an organization cope with changes.
Appropriate leadership is necessary, though not a sufficient condition, for
mobilising people, and for developing effective structure and systems for the
success of strategy. Failure of leadership may lead to difficulties in
achieving goal congruence, communication breakdown, ambiguity with regard to
roles of sub-units, and difficulty in obtaining commitment to a plan, e.g.,
staff conflicts and lack of strategic thinking. Leadership is the key factor for
developing and maintaining the right culture and climate.
Figure -2 : Dimensions of Leadership Styles
There are several aspects of leadership styles and skills, some
of them are more appropriate to the context/content of a strategy, while others
are desirable attributes in general for the success of an organization. Leadership
styles are manifested through the orientations, Khandwalla has identified five
orientations (dimensions of style) namely, the risk taking (willingness
to make high risk, high return decisions), optimisation (degree of
commitment to the use of planning, and management science techniques in
decision making by technically qualified people vis-a-vis seat-or-the pant
decisions), flexibility (degree of looseness and flexibility in
organization structuring), participation (of those other than the ones holding
key positions) and coercion (use of fear and domination) (see Figure-2).
For superior performance on key organization goals he proposes
that if :
- the orientation of top management is risk taking, then it should be at least moderately organic and coercive in proportion to internal resistance to change.
- the orientation is risk aversive, then it should be moderately mechanistic and non-coercive.
- the orientation is of highly optimisation type, then it should be strongly participative.
- the orientation is highly seat-or-the-pant and non-technocratic, then it should be at least moderately risk taking and non-participative.
Different leadership styles have “good fit” with different
environments. Since the strategy determines the product/market scope, and also
the environment in which the organization is going to operate in future, it has
a bearing on leadership style. Khandwalla has further categorised leadership
styles into seven types to relate them to environment, each reflecting
different mix of the five orientations, as shown in the table -1.
Table 1: Seven Styles
of Top Management
Like leadership, there are several dimensions of environment
also, namely, the degree of turbulence/volatility (high degree of
changeability/unpredictability), hostility (hostile environment are highly
risky and overwhelming), heterogeneity (diversity of markets/consumers),
restrictiveness (economic, social, legal and political constraints) and the
degree of technological sophistication. The leadership styles which are more appropriate
to different types of environment are shown in Table 1.
Table 2:
Environment-Style Fit
It should be noted that while the above discussion gives a good
idea of orientations and the styles of leadership to respond effectively to the
environmental demands, it does not cover the leadership skills required for
“revitalisation” or “transformation” of the “organization”. The above
discussion gives the attributes of a manager who is a “transactional” leader,
and not a “transformational” leader. The task of a “transformation” or
“revitalisation” leader is to take the organization to a dominant position.
This involves managing change or transition. It has three distinctive phases.
- Recognising the need for revitalisation
- Creating a new vision
- Institutionalising change.
The leadership task in the first phase requires the ability to
sense the need for change (often there is a low threshold to catch trigger
events in the environment). The second phase requires communication skills to
create a vision for future that excites people to move, and also the
interpersonal skills and creativity to mobilise commitment of at least at
critical mass in the organization. To perform the task in the third phase of
the transformation process the leader should have the ability to understand and
manage powerful conflicting forces in people. The negative emotions and threats
to power and authority have to be transformed into positive emotions and
reconciliation. New ways of working, new styles, new culture, and new norms
have to be developed. The shock of change has to be reduced.
The challenges of leadership in implementation are grave as
leadership is the most scarce resource. Organizations cope with it in several
ways, by changing the current leadership and by developing appropriate
leadership styles. The change of current leadership may not be easy to achieve
even though it might be inevitable for effecting “transformation” in the
situation. The existing leadership might have been cast in a particular mold
which may be inappropriate to the demands of the organization. The “casting”
effect can be overcome if changes are introduced gradually in the leadership styles
and skills, to avoid accumulated lags or mismatches between existing leadership
styles/skills and company’s changed requirements. This would require a
blueprint to indicate the kinds of styles and skills, and the number of persons
of different styles and skills required in future, current talent available and
a plan of recruitment and grooming. The task of human resources development is
thus very closely related and determined by strategy of the organization.
1 comments:
Great post...looks like you have done a good research on the human behavior and personality.
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