PRICING DECISION
Price
is an important element of the marketing mix. It can be used as a strategic
marketing variable to meet competition. It is also a direct source of revenue
for the firm. It must not only cover the costs but leave some margin to generate
profit for the firm. However, price should not be so high as to frighten the
customers. Price is also an element which is highly perceptible to customers
and significantly affects their decisions to buy a product. In general, price
directly determines the quantity to be sold.
DETERMINANTS OF PRICING
Pricing
decisions are usually determined by demand, competition and cost. We
shall discuss each of these, factors separately. We take demand first.
Demand
The popular ‘Law of Demand' states that "higher the
price; lower the demand, and vice versa, other things remaining the same’’.
In season, due to plentiful supplies of certain, agricultural products, the
prices are low and because of low prices, the demand for them increases
substantially. You can test the validity of this law yourself in your daily
life. There is an inverse relationship between price and quantity demanded. If
price rises, demand falls and if the price falls, the demand goes up. Of
course, the law of demand assumes that there should be no change in the other
factors influencing demand except price. If any one or more of the other
factors, for instance, income, the price of the substitutes, tastes and
preferences of the consumers, advertising, expenditures, etc. vary, the demand
may rise in spite of a rise in price, or alternatively, the demand may fall in
spite of a fall in price. However, there are important exceptions to the law of
demand.
There
are some goods which are purchased mainly for their ‘snob appeal'. When
prices of such goods rise, their snob appeal increases and they are purchased
in larger quantities. On the other hand, as the price of such goods falls,
their snob appeal and, therefore, their demand falls. Diamonds provide a
good example.
In the speculative
market, a rise in prices is frequently followed by larger purchases and a
fall in prices by smaller purchases. This is especially applicable to purchases
of industrial raw materials.
More
important than the law of demand is the elasticity of demand. While the law of demand
tells us the direction of change in demand, elasticity of demand tells us the extent of change in demand. Elasticity
of demand refers to the response of demand to a change in price.
It
is necessary for the marketer to know what would be the reaction of the
consumers to the change he wishes to make in the price. Let us take some
examples. Smokers are usually so addicted to smoking that they will not give up
smoking even if prices of cigarettes increase. So also the demand for salt or
for that matter of wheat is not likely to go down even if the prices increase.
Another example of inelastic demand is the demand for technical
journals, which are sold mainly to libraries. On the other hand, a reduction in
the price of television will bring in more than proportionate increase in
demand. Some of the factors determining the price-elasticity of demand are the
nature of the commodity, whether it is a necessity or luxury, extent of use,
range of substitutes, urgency of demand and frequency of purchase of the product.
The
concept of elasticity of demand becomes crucial when a marketer is
thinking of lowering his price to increase the demand for his product and to
get a larger market share. If the increase in sales is more than proportionate
to the decline in price, his total sale proceeds and his profits might be
higher. If the increase in sales is less than proportionate, his total sales
proceeds will decline and his profits will definitely be less. Thus knowledge
of the elasticity of demand for his products will help a marketer to
determine whether and to what extent he can cut the prices or pass on the, increase
in costs to the consumer.
It may also be noted that the price
elasticity of demand for a certain commodity and the price elasticity of demand
for a certain brand of that commodity may be radically different. For example,
while the demand for cigarettes as such, may be highly inelastic, the price
elasticity of demand for Four Square or Charrhs' may be highly elastic. The
reasons for this are weak brand loyalty and the availability, of substitutes.
Competition
The degree of control over prices which the
sellers may exercise varies widely with the competitive situation in which they
operate. Sellers operating under conditions of pure competition do not
have any control over the prices they receive. A monopolist, on the
other hand, may fix prices according to his discretion. Sellers operating under
imperfect competition may have some pricing discretion. The marketer,
therefore, needs to know the degree of pricing discretion enjoyed by him.
Let us take. up each of these cases
individually.
Perfect
competition is said to exist when
(i) there are a large number of buyers and sellers, (ii) each purchasing and
selling such a small quantity that their withdrawal from the market will not
affect the total demand and supply, (iii) the products sold by sellers are
homogeneous in nature.
Prices under perfect competition are
determined by the forces of supply and demand. Prices will be fixed at a point
where supply and demand are at equilibrium. This is illustrated in the
following figure:
Figure-I : Pricing
under Perfect Competition
In
pure competition, all that the individual seller can do is to accept the price
prevailing in the market, i.e. he is in the position of a Price Taker.
If he wants to charge a higher price, buyers will purchase from other sellers.
And he need not charge less since he can sell his small supply at the
going market price,
Under monopoly, a single producer has
complete control of the entire supply of a certain product. Railways and electricity are examples of
monopoly. The main features of monopoly are (i) there is only one seller of a
particular good or service and (ii) rivalry from the producers of substitutes
is so remote that it is almost insignificant. As a result, the monopolist is in
a position to set the price himself. Thus, he is in the position of a Price
Setter.
However,
even in the case of monopoly, there are limits to the extent to which he can
increase his prices. Much depends on the elasticity of demand for the product.
This, in turn, depends on the extent of availability of substitutes for
the product. And in most cases, there is rather an infinite series of closely
competing substitutes. Even railways and electric supplier organisations must
take into account potential competition by alternative services-railways may be
substituted by motor transport and electricity may be by individual Solar
electricity units. The closer the substitute and greater the elasticity of the
demand for a monopolist's product, the less he can raise his price without
frightening away his customers. Similarly high price of oil has led to
development of alternative sources of energy.
Monopolies
are constantly tending the break down due to the following reasons:
(i)
Shifts in consumer demand, (ii) continuous process of innovations and
technological developments leading to development of substitutes, (iii) lack of
stimulus to efficiency provided by competition, (iv) entry of new competitors,
and (v) intervention by governments.
Oligopoly is a market situation
characterised by a few sellers, each having an appreciable share in the total
output of the commodity. Examples of oligopoly are provided by the automobiles,
cement, tyre, infant food, dry batteries, tractor, cigarettes, aluminium and
razor blades industries. In each-of these industries, each seller knows his
competitors individually
in each market.
Each
oligopolist realises that any change in his price and advertising policy may
lead rivals to change their policies. Hence, an individual firm must consider
the possible reactions of the other firms to its own policies. The smaller the
number of firms, the more interdependent are their policies. In such cases,
there is a strong tendency towards close collaboration in policy determination
both in regard to production and prices. Thus, oligopolists follow the
philosophy of ‘live and let live'. Two examples of this may be mentioned
here. In response to tenders invited by the Director General of Civil Supplies and
Disposals, the three principal manufacturers of storage batteries, viz.
Chloride India, Standard Batteries and AMCO Batteries, quoted almost identical
prices.
Oligopolistic
industries are usually characterised by what is known as price leadership -
a situation where firms fix their prices in a manner dependent upon the price
charged by one of the firms in the industry, called the price leader. The price leader has
lower costs and adequate financial resources, a substantial share of the market
and a reputation for sound pricing decisions. Price leaders with the strongest
position in the market may often increase their prices with the hope that
competitors will follow suit. Price followers may delay raising their prices in
the hope of snatching a part of the market share away from the leader.
Monopolistic competition is a
market situation, in which there are many sellers of a particular product, but
the product of each sellers is in some way differentiated in the minds of
consumers from the product of every other seller. None of the sellers is in a
position to control a major part of the total supply of the commodity but every
seller so differentiates his portion of the supply from the portions sold by
others, that buyers hesitate to shift their purchases from his product to that of another in
response to price differences. At times, one manufacturer may differentiate his
own products.
For
example, a blade manufacturer in lndia manufactures more than 25 brands of
blades. This differentiation of product by each manufacturer by giving it a
brand name gives him some amount of monopoly if he is able to create a goodwill
for his product and he may be able to charge higher prices thereof to some
extent. Still, his product will have to compete with similar products of other
manufacturers which puts a limit on his pricing discretion. If he charges too
high a price, consumers may shift their loyalty to other competing suppliers.
You can find it out yourself by going to the market, as a large number of
consumer goods like toothpastes, soaps, cigarettes, radios, etc. are subject to
a large degree of product differentiation as a means of attracting customer.
As
long as a consumer has an impression that a particular product brand is
different and superior to others, he will be willing to pay more for that brand
than for any other brand of the same commodity. The differences real or
illusory, may be built up in his mind by (a) recommendations by friends, (b)
advertising, and (c) his own experience and observation. The producer gains and
retains his customers by (a) competitive advertising and sales promotion, (b)
the use of brand names quite as much as by (c) price competition.
Product
differentiation is more typical of
the present day economic system, than either pure competition or monopoly. And,
in most cases, an individual firm has to face monopolistic competition.
It tries to maintain its position and promote its sales by either (i) changing
its price and indulging in price competition, or (ii) intensifying the differentiation
of its product, and/or (iii) increasing its advertisement and sales promotion
efforts.
Role of Costs
In Pricing
There is a popular belief that costs determine price. It is
because the cost data constitute the fundamental element in the price setting
process. However, their relevance to the pricing decision must neither be
underestimated nor exaggerated. For setting prices, apart from costs, a number
of other factors have to be taken into consideration. Demand is of equal, and,
in some cases, of greater importance than costs. An increase in cost may appear
to justify an increase in prices yet the demand situation may not permit such
an increase. On the other hand, an increase in demand may make increase in
prices possible, even without any increase in costs.
Very often, price determines the cost that may be incurred. The
product is tailored to the requirements of the potential consumers and their
capacity to pay for it. The radio manufacturers in India realised that if they
have to capture the mass market prevailing in India, they have to price it at
low level which could be done only by reducing costs-reducing the number of
wave-bands in the radio. And now a single wave radio is available at around Rs.
100. Given the price, we arrive at the cost working backwards from the price
consumers can afford to pay. Over a period, cost and quality are adjusted to
the given price.
If costs were to determine prices, why do so many companies
report losses? There are marked differences in costs as between one producer
and another. Yet the facts remains that the prices are quite close for a
somewhat similar product. This is, if anything, is best evidence of that costs
are not the determining factor in pricing.
Price decisions cannot be based merely on cost. It is very
difficult to measure costs accurately. Costs are affected by volume, and volume
is affected by price. The management has to assume some desire price and
volume relationship for determining costs. That is why costs play even a
less important role in case of new products as compared to existing products.
It is not possible to determine costs without having an idea of what volumes or
numbers can be sold. But, since there is no experience of volumes, costs and
prices, one starts with the going market price for similar products.
All this discussion does not purport to show that costs should
be ignored altogether while setting prices. Costs have to be taken into
consideration. In fact, in the long-run, if costs are not covered,
manufacturers will withdraw from the market and supply will be reduced which,
in turn, may lead to higher prices. The point that needs emphasis is that cost
is not the only factor in setting prices. Cost must be regarded only as an
indicator of the price which ought to be set after taking into consideration
the demand, the competitive situation, and other factors.
Costs determine the profit consequences of
the various pricing alternatives. Cost calculations may also help in
determining whether the product whose price is determined by its demand is to
be included in the product line or not.
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